If you give financial advice to retail clients, you must:

  • Take reasonable steps to ensure your clients understand the nature and scope of the advice being provided, including any limitations about that. For example, you must explain if you’re only able to give advice about certain products.
  • Where there's a conflict of interest you must give priority to your client's interests.
  • At all times exercise care, diligence and skill.
  • Comply with the new Code of Professional Conduct for Financial Advice Services requirements for ethical behaviour, conduct and client care and meet the competence, knowledge and skill requirements.
  • Only recommend financial products to clients that are offered in compliance with the FMC Act and its regulations.
  • Ensure you follow the new disclosure regulations and that any information you make available to clients is not false, misleading or incomplete.