We understand how important it is to protect your personal information. This document sets out our privacy commitment in respect of personal information we hold about you and what we do with that information.

It is important to us that you are confident that any personal information we hold about you will be treated in a way which ensures protection of your personal information.

Our commitment in respect of personal information is to abide by the Privacy Principles set out in the Privacy Act 2020 (or any successor legislation) (the Privacy Act) and all other applicable laws. This Privacy Policy applies in addition to, and does not limit, our rights and obligations under the Privacy Act and other applicable laws.

References in this Privacy Policy to “we", “us” and “our” means Saffron Financial Services Limited, acting through a Financial Adviser.

By providing us with personal information, engaging us to provide you with services, or by using our website, you consent to the collection, use, storage and disclosure of personal information in accordance with this Privacy Policy.

We may change our Privacy Policy from time to time, by publishing an updated version on this page, to reflect changes in the law and also our business needs so long as the changes do not disadvantage you. By continuing to engage us or use our website you will be deemed to have accepted the updated Privacy Policy.

When we refer to personal information we mean information that identifies, or is capable of identifying, you. This includes, for example, your name, date of birth, address, contact details, account details and occupation.

If you engage us to provide services to you, we may collect personal information about your financial situation or goals in order to recommend mortgage and insurance products that we are permitted to advise on (Products).

We collect your personal information for the purposes of our and relevant third parties’ services and relationship with you.

• responding to your requests or inquiries;
• providing services to you;
• sending communications and direct marketing;
• market research; and
• any other purpose authorised by you or the Privacy Act.

If you do not wish to receive marketing information, you may opt out at any time by notifying us.

Generally we will collect your personal information directly from you.

• NZ Financial Services Group Limited (NZFSG)
• credit reporting agencies
• banks and employers (with your consent)
• Product Providers
• any other authorised person

We rely on you to ensure your information is accurate. Please notify us of any changes.

• NZFSG and related bodies corporate
• Product Providers and lenders
• referral partners
• contractors or service providers
• investors or business transferees
• regulators and government agencies
• auditors
• employers, referees, credit agencies
• any authorised entity

We may use overseas cloud storage and disclose personal information to overseas service providers where necessary.

Cookies and IP addresses

We use cookies to track usage, improve services, and analyze trends. You can disable cookies in your browser settings.

Security

Transmission of data over the internet is at your own risk.

Links and third party advertisements

We are not responsible for third-party websites or their privacy practices.

Providing personal information is optional, but it may affect our ability to provide services.

You may request access or correction of your personal information at any time.

Contact us if you have questions regarding this Privacy Policy.

Last updated: March 2021